All jewelry is custom-made using the materials you provide (e.g., breastmilk, hair, cord, etc.).
Once we receive your sample, production begins immediately.
Orders cannot be canceled or refunded once the sample has entered production.
Customers are responsible for securely shipping their samples to us.
We handle all materials with care, but are not liable for loss or damage during transit.
Unused samples may be stored for future use unless otherwise requested by the customer.
Custom jewelry requires 4–8 weeks from the date we receive your sample.
Production time may vary depending on demand and design complexity.
We ship both domestically and internationally using trusted courier partners.
Shipping fees and estimated delivery timeframes will be displayed at checkout.
We are not responsible for courier delays or customs clearance issues.
Due to the personalized nature of our products, returns and refunds are not available.
If your order arrives defective or damaged, please contact us within 48 hours and provide clear photos.
Approved cases may qualify for repair or replacement at our discretion.
All designs, photos, and content on our website and social media are the exclusive property of Sara Enterprises and may not be used without prior written permission.
Your personal information and samples are treated with the highest confidentiality and respect.
Sara Enterprises reserves the right to update or change this policy at any time. Customers are encouraged to review it periodically.
📧 Email: oceanblue.enterpriseteam@gmail.com
📞 Phone: +91 8148127280
🏢 Address: 33/17, VN Doss Road, Mount Road, Chennai – 600002
6/47, Vijay Vignesh apmt,Kamarajar street, makkaram thottam, Kolathur, Chennai - 600099